[freenet-dev] Fwd: [freenet-support] Usability testing?on?Windows XP

[Matthew Toseland]

On Wednesday 04 June 2008 05:35, Florent Daignière wrote:
> * Matthew Toseland <toad at amphibian.dyndns.org> [2008-06-03 17:22:56]:
> 
> > On Monday 02 June 2008 17:37, Julien Cornuwel wrote:
> > > Florent Daignière a écrit :
> > > > * Matthew Toseland <toad at amphibian.dyndns.org> [2008-06-02 14:15:02]:
> > > > 
> > > >>> Additionnaly, that page was in English despite the fact he chose 
French
> > > >>> in the installer. I had to tell him he had to finish the installer 
and
> > > >>> then, click on the link to the first-time wizard.
> > > >> Okay this is bad, I think it's been fixed though. Nextgens?
> > > >>
> > > > 
> > > > Yeah, it was a windows-specific bug and which has been fixed.
> > > 
> > > Before or after I did the test ? Because it was not at that moment.
> > > 
> > > >>> - Just a detail : every shortcuts (except Browse Freenet) in the 
menu
> > > >>> came with the same default icon. He was disapointed and I had to 
tell
> > > >>> him it was irrelevant and everything was fine.
> > > >>>
> > > > 
> > > > If you have icon files I can use I'll be pleased to fix that
> > > 
> > > Well, no I don't *have* any. And seriously, you don't want me to draw
> > > some ;)
> > > 
> > > >>> Maybe we should only spawn the browser at the very end of the
> > > >>> installation process, when the installer closes and Freenet is up 
and
> > > >>> running. 
> > > >> We open the browser very shortly after Freenet is working. However, 
at 
> > the 
> > > >> moment, we download and install more stuff after that - namely the 
> > bundled 
> > > >> apps. In any case, without major changes to the installer, we have to 
> > open 
> > > >> the browser during the processes page (again, am I right nextgens? Is 
> > there 
> > > >> any possibility of exit-hooks?). Is it a big deal?
> > > > 
> > > > Last time I tried to use them they were issues
> > > > 
> > > >> The most likely consequence is that the user doesn't complete the 
> > installer,
> > > >> or that there is a long delay before it, right?
> > > >>
> > > > 
> > > > We could time-delay the browser startup if that's the only thing :)
> > > 
> > > Any solution would be good. Small details like that keep users telling
> > > others that Freenet is complicated. We are so used to it that we can't
> > > see them anymore but, newbies do...
> > 
> > I'm not sure that a time delay would help. And exit hooks don't work. So 
what 
> > can we do?
> 
> Maybe we should not open the browser and wait for the user to click on
> "browse-freenet".
> 
I dunno... what exactly is it that confuses some users?

Most installers for e.g. games have a checkbox on the last page for whether to 
open the app you just installed on exiting the installer, really we should do 
that.
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